Pain, heartbreak, maybe even sorrow
It can enable one to minister.
If you wonder how a person is able to “minister so well” take into thought what they, what their heart must’ve went through, what their soul must’ve gone through for them to be able to draw closer to God in their own season of pain so that they can later minister to an individual or you in their or your season of pain.
P.S. I love what I once heard, it is in the night season or the hidden season that a persons relationship with God can grow stronger. Something along those lines, not quoted word for word.